Privacy Policy
Effective Date: January 1, 2025
California Telecom ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name, email address, phone number, and business name
- Billing and payment information
- Service usage data and technical support records
- IP addresses, browser type, and device information collected automatically
2. How We Use Your Information
- To provide, maintain, and improve our telecommunications services
- To process transactions and send billing notifications
- To respond to inquiries and provide customer support
- To send marketing communications (with your consent)
- To comply with legal obligations and protect our rights
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in delivering our services
- Carrier partners necessary to provision your connectivity
- Law enforcement when required by applicable law
4. Data Security
We implement industry-standard security measures including encryption, firewalls, and access controls to protect your data. However, no method of electronic transmission is 100% secure.
5. Your California Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents have the right to request disclosure of information collected, request deletion, and opt out of the sale of personal information. To exercise these rights, contact us at info@californiatelecom.com.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
7. Contact Us
If you have questions about this Privacy Policy, please contact us:
California Telecom
14538 Central Ave, Chino, CA 91710
Phone: (877) 622-5835
Email: info@californiatelecom.com